Welcome to ShipMoney,
CREW
You keep the world moving, we are here to keep YOU connected
Crew Resources
With ShipMoney, you can access your wages instantly, send money home and stay connected, anytime, anywhere.
Take Control Of Your Money. Explore the resources on this page to learn how to get the most out of ShipMoney.
Save it. Spend it. Send it, anywhere in the world, anytime using our app or desktop platform 24/7, safely and securely.
Frequently Asked Questions
Yes. You can send international wire transfers to any bank account worldwide. You can also send cash via MoneyGram and Western Union directly from your card. Simply log into your account at ShipMoney.com or the mobile app and select "Send Money."
Immediately log into your account and freeze your card. If you can’t access your account, call Customer Service at +1 513 354 8931.
If onboard, contact your Crew Purser or Admin for a replacement.
If off the vessel, customer service will issue a replacement Virtual Card.
You can check your balance online at ShipMoney.com or from the mobile APP or at any ATM that displays the Visa logo. Also, the balance of your card will be sent to your phone or email after you make a transaction or a deposit is made.
More Questions?
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Get a
ShipMoney
Card
IN 3
STEPS
1
Ask Your Employer
or ask your Captain onboard
2
Download the app
En-roll in the app and start using it
3
All Done
Enjoy instant access, secure transfers and easy payments
Keeping Your Money Safe
At ShipMoney, safeguarding your hard-earned money is our number one priority.
Tips to keep your money safe.
01
Always keep your card with you or stored in a secure location to reduce the risk of unauthorised use.
02
Protect your PIN, username, and password at all times. Never share this information—not even with friends or family.
03
If your ShipMoney card is lost or stolen, report it immediately to the Crew Officer or ShipMoney Support.
04
For your safety, do not use another crew member’s laptop under any circumstances.
05
Always log out of the website when you’re finished to help keep your account safe.